A front office cashier is positioned next to reception and shares the same table , . He belongs to account section, administratively he works under the finance controller but functionally he reports to front office manager. He is responsible to settle down the guest bills. Different departments will submit credit boils to cashier and he maintains a proper record and credits to individual guest's folios . He must keep proper relations with different departments:
He must keep proper relations with different departments:
Sales and Reservation Dapartment - to determine the room Reservationn and Information - to dertermine th eroom plan
Restaurants - to collect the food bills
Bar and mine bar - to collect the beverage
Operator - to collect the beverage
Room service - to collect exxtra food billls
Miscellaneous - to colect extra bills such as laundry, Health club ,, Barber Saloon, Pastry Shop, Secretarial service, postal etc.
Belllcaptain/ Bell boys - to control departure.
The cashier is the last point of contact of a guest. This is the unit where a guest settles his bills. For this pupose he collects bills from different departments as mentioned aove and prepares a record and credits to individual guest folios. His job include;
-Post allthe guest charges and credit into their5 respective folios
Prepare ass guest bills upon departure
-Encash foreign echange and maintain proper record as per government rules
-Disburse petty cas
-Control safetyy deposit lockers/boxes -Receive payment from guest
-Prepare sales report, both cah and credit sales and forward to the night auditor
-Maintain records/ controls as specified by the management
-Complete cashie pre-shift procedure
-Transfer payment balance to next days guest account (VTL)
-Maintain city ledger
-Make adjustment when necessary about allowance, discount and complimentary
-complete check- in pro cedure related to ccount informing other outlet about paument
-Complete check-out procedure related to account mainly last minute bills.
He must keep proper relations with different departments:
Sales and Reservation Dapartment - to determine the room Reservationn and Information - to dertermine th eroom plan
Restaurants - to collect the food bills
Bar and mine bar - to collect the beverage
Operator - to collect the beverage
Room service - to collect exxtra food billls
Miscellaneous - to colect extra bills such as laundry, Health club ,, Barber Saloon, Pastry Shop, Secretarial service, postal etc.
Belllcaptain/ Bell boys - to control departure.
The cashier is the last point of contact of a guest. This is the unit where a guest settles his bills. For this pupose he collects bills from different departments as mentioned aove and prepares a record and credits to individual guest folios. His job include;
-Post allthe guest charges and credit into their5 respective folios
Prepare ass guest bills upon departure
-Encash foreign echange and maintain proper record as per government rules
-Disburse petty cas
-Control safetyy deposit lockers/boxes -Receive payment from guest
-Prepare sales report, both cah and credit sales and forward to the night auditor
-Maintain records/ controls as specified by the management
-Complete cashie pre-shift procedure
-Transfer payment balance to next days guest account (VTL)
-Maintain city ledger
-Make adjustment when necessary about allowance, discount and complimentary
-complete check- in pro cedure related to ccount informing other outlet about paument
-Complete check-out procedure related to account mainly last minute bills.
No comments:
Post a Comment